Support

Frequently asked questions and how to reach us.

How does the AI food scanning work?

Point your camera at any meal and tap the shutter button. Our AI analyzes the image to identify ingredients, estimate portion sizes, and calculate calories, macros, and micronutrients — all in under 3 seconds.

How accurate is the nutritional analysis?

CalGram uses advanced AI models to provide nutritional estimates. Each scan includes a confidence score. For best accuracy, photograph meals from above with good lighting. You can also tap any value to manually adjust it.

Can I edit the scan results?

Yes. Every value is tappable and editable — calories, macros, micronutrients, ingredients, portion size, and meal type. Changes auto-save for logged meals.

What nutrients does CalGram track?

Over 45 nutrients including calories, protein, carbs, fat, fiber, sugar, saturated fat, omega-3, omega-6, all B vitamins, vitamins A/C/D/E/K, iron, calcium, zinc, magnesium, potassium, sodium, cholesterol, amino acids, caffeine, and more.

How do the AI coaches work?

Choose from 20 coaching personalities — from compassionate guides to tough-love trainers. Your coach provides personalized advice based on your goals, food log, and nutritional gaps.

How do smart recipes work?

CalGram analyzes your daily nutritional gaps and generates recipes that fill them. Each recipe is calorie-budgeted for the specific meal and respects your dietary preferences and allergies.

Does CalGram work offline?

Viewing your food log, progress, and settings works offline. AI features (photo scanning, text analysis, coaching, recipe generation) require an internet connection.

How do I cancel my subscription?

Go to Settings → Apple ID → Subscriptions on your iPhone, find CalGram, and tap Cancel. You will retain access until the end of your billing period.

Still need help?

We typically respond within 24 hours.

Email Support